Overview
Cutting Edge Laser partnered with SWW to manage and develop their social media presence, building a consistent platform that reflects the quality of their work and supports business growth.
After working together over a sustained period, the focus shifted towards the arrival of their new 30kW fibre laser, representing a significant upgrade in capability and capacity.
Our Approach
The objective was to build momentum around the upgrade while making sure the messaging stayed focused on what it meant for customers.
We planned a phased rollout of content that introduced the upgrade, built anticipation, and then brought the audience into the process as it happened. This included capturing key moments such as the delivery and installation, using high-quality visuals including drone footage to show the scale of the investment.
Once the machine was operational, the focus shifted to showing it in action. This allowed us to demonstrate the level of precision it offered, and how it would improve output for customers.
At the same time, messaging was aligned across all channels. Social media, website content, email marketing, and exhibition materials all reinforced the same story – a business that continues to invest, improve, and build long-term partnerships with its customers.
The Outcome
During the launch period, Cutting Edge Laser saw a 404% increase in impressions across their social channels, significantly increasing visibility at a key moment for the business.
More importantly, the campaign changed how the upgrade was perceived. Rather than being a one-off announcement, it positioned the investment as part of a bigger story; a company that is actively moving forward and strengthening what it can offer customers.
The content created around the launch continues to deliver value beyond the initial announcement, giving the sales team strong, visual proof of capability and providing a bank of material that can be reused across marketing and business development activity.
The result is not just increased attention, but a stronger, more credible message in the market about where the business is heading.